IT service and service model
Our Service
Service Model
Professional services
Technical Support
Consulting
Why GBNet
Why GBNet
Employee Profile
Technical Skills
Communication Network
3 Level Technical Support System
Our 3-level support structure ensures that all-inclusive technical support is provided.
1. On-site support staff
2. Local and District Technical Support Centers
3. Corporate Product Support Team and Product Development Specialists
By combining the flexibility from front-line staff and resources from the back-end support team, we are able to ensure that the most professional technological information will reach you in the shortest possible time. In addition to over 50% technical support engineers, we also have full-time product development engineers dedicated to solving network problems. Our motive is to "Know Everything We Ought to Know" in the industry.
Our service does not just end with installation. After roll-out, we will continue to provide solid technical support, to ensure that the system runs smoothly and minimize unnecessary damages caused by technical problems. Fundamental technology information will also be given to you, so that your system can be fully utilized and perform effectively. We are committed to ensuring that "service creates value" for you.
